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Dear Customer,

To help us improve our services, please take a few moments to complete this feedback form:

Company:

Name:

Nature of your sample:

R&D phase
Pré-GMP
MCB / WCB
Unpurified Bulk
Purified Bulk
Final lot
Clinical lot

Your request testing for:

R&D or non-GLP phase (please refer to Section 1)
GLP compliant (please refer to Section 2)
GMP compliant (please refer to Section 3)

PART 1 - GENERAL ASSASSMENT

Speed of quote:

Excellent Good Poor

Reactivity to acknowledge reception of your sample:

Excellent Good Poor

Availability of your contact within Clean Cells:

Excellent Good Poor

Global reactivity at your demands:

Excellent Good Poor

PART 2 - SPECIFIC ASSASSMENT

Section 1 - R&D or non-GLP grade

Speed to receive results:

Excellent Good Poor

Global quality of the study:

Excellent Good Poor

Section 2 - GLP compliant grade

Quality of Study Plan redaction:

Excellent Good Poor

Speed of Study Plan reception:

Excellent Good Poor

Ability to provide results within deadlines:

Excellent Good Poor

Accuracy of Final Report:

Excellent Good Poor

Ability to provide Final Report within deadlines:

Excellent Good Poor

Section 3 - GMP compliant grade

Technical Protocol redaction:

Excellent Good Poor

Speed of Technical Protocol reception:

Excellent Good Poor

Ability to provide results within deadlines:

Excellent Good Poor

Accuracy of Analyze Certificate and Summary Data Sheet:

Excellent Good Poor

Ability to provide Analyze Certificate and Summary Data Sheet on time:

Excellent Good Poor

Any other comments:

Required field

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